Cancellation & cancellation policy
Your safety & health is important to us!
add it directly to your booking
Add your travel insurance directly to your booking. The European travel insurance grants coverage despite the pandemic as from 20,- for a stay of 2 nights and 2 persons.
More information and options to insure your holiday you will find at our partner the European travel insurance.
Hygiene- and safety measures
For your safe holidays
After consultations with the Bundesländer, the GECKO Commission and experts, the federal government has decided to lift the existing COVID measures in almost all areas. Night gastronomy will then also be able to open their doors again. Also the entry to Austria is possible again with a valid test result instead of only with a vaccination pass or recovery certificate.
Thank you for your understandung that we accept room cancellation only in writing. For cancellations and early departures the policies of the Austrian Hotel regulation apply.
In case of cancellation we charge within 90 days before arrival 40%, within 30 days before arrival 70% and within 7 days before arrival 90% of the total booking amount. In Case of no-show 100% of the total booking amount will be charged.
Place of jurisdiction is Sankt Johann im Pongau